Quality policy

Since the beginning of our activity, our constant focus has been the continuous improvement of the efficiency of the Quality Management System and our commitment to compliance with the legal requirements and regulations applicable to our products and services. We are convinced that this is the most efficient way to achieve the satisfaction of our customers and a solid market penetration that takes us to a leadership position within our sector.

Our quality policy provides a reference framework to establish and review the quality goals, which are based on the following pillars:

  • Knowledge of the level or degree of satisfaction of our customers regarding the products offered by our company.
  • Development and implementation of production methods that improve the quality and profitability of our products.
  • Training of our staff to improve production and customer care systems.
  • Implementation of the quality management system regarding our products, which promote our quality and image to our customers and the general public.

The maintenance of this policy and achieved goals in addition to our interest in achieving new processes that improve the quality of our products/services, through the implementation and monitoring of the Quality Management System, are part of the priority interest of the staff and management of FIXE CLIMBING S.L., with the purpose that this will benefit our customers and society at large.

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